Payment Policy

At Kauara, we accept major credit and debit cards, as well as payments made via Visa, Mastercard, American Express, Apple Pay, Google Pay, UnionPay, Maestro, and PayPal.

When you place an order in our online store, the amount is charged immediately in euros (EUR) and not at the time of shipment.

If you wish to request an order cancellation and refund, you can contact us within 24 hours of placing the order. Please note that once the order has been processed or shipped, we cannot guarantee its cancellation.

Refunds typically take between 5 and 10 business days to appear in your account, depending on your bank or payment service provider.

Full payment must be made before the order is shipped.

Currently, we accept payments via Shopify Payments.

Secure Payment

Secure Sockets Layer (128-bit SSL)

Kauara uses SSL technology to provide a secure shopping experience and protect information transmitted during online transactions.

SSL technology encrypts sensitive information, such as payment data and passwords, during data transmission over the Internet.

All pages and forms in our store that require the submission of personal information are protected by SSL technology to help keep your data secure.

PCI DSS Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an international information security standard designed for organizations that process, store, or transmit payment card data.

At Kauara, we take online payment security very seriously. Shopify Payments uses an infrastructure designed to meet the applicable payment card industry security requirements, helping to protect payment information and reduce risks associated with fraud.

Payment Information

Kauara does not have access to your full payment card number.

Once your purchase is complete, we may only have access to the information necessary to manage the order, such as your billing and shipping details, order details, and, when applicable, the last four digits of the card used.

Privacy Policy

Kauara does not sell or rent personal data provided by users.

Personal information is processed in accordance with our Privacy Policy, where we explain how we collect, use, and protect personal data.

We recommend consulting our Privacy Policy for detailed information on the processing of your data.

Thank you for shopping with confidence

At Kauara, we work to offer you a secure, transparent, and reliable shopping experience.

More Information

If you have any questions about our payment policy, you can contact us:

Phone: +34 643 822 724
Email: info@kauara.es