Kauara

To manage the return of your order, please send an email to info@kauara.es indicating the reason for the return. Our team will assist you with the process.

You can check the availability of a product on its corresponding page, just below the price. The possible availability indicators are:

• In stock: Available for shipping. The estimated delivery time is shown on the checkout page, as it depends on the products.
• Pre-order: Shipping from the indicated date; if no date is shown, shipping is pending confirmation.

At Kauara, we offer various payment options so you can choose the one that best suits your needs:

• Credit or debit card.
• PayPal.
• Bank transfer.

The shipping time depends on the products included in your order. You can see the estimated delivery time on the checkout page, before confirming your purchase.

If your order has arrived in poor condition, you must notify us within a maximum of 14 days of receipt by sending an email to info@kauara.es. Include photographs and/or videos showing the damage along with your order reference number. It is essential that you keep the original packaging, boxes, and labels so that we can effectively manage the issue.